Special Hours May 2024
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Our orthodontic floor will be closed May 1st, the week of May 20-24th, and May 28th. During this time we will have limited access to messaging so please review the information below for tips and tricks managing common orthodontic and prosthodontic emergencies.
We have provided some advice for patients experiencing common troubles below. Please review this information. Should you need to contact us we can be reached via email (info@HSGdental.ca) or Facebook Messenger. We will not be regularly monitoring these services during our holidays, but will be in touch when we are back in the office.
If you feel your situation needs to be seen immediately and are unable to reach us we suggest you contact your family dentist. If you are unable to reach both us nor your family dentist you may contact the Ottawa Dental Society's emergency service at 613-523-4185. Ahead of this please review the information below.
Orthodontic emergencies
Common issues involve:
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Broken brackets
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Long poking wires
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Loose appliances (ex: Herbst, Expander)
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Broken retainer wire behind teeth
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For tips on how to deal with these emergencies, read more here.
Please note that emergency appointments with us for broken appliances may not always result in a full repair that day due to the specific circumstances of each instance. However, we will still make things stable, comfortable, and then plan a time to fully repair the breakage.
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Emergencies while we're closed:
Should you have an orthodontic emergency while we are closed and you feel it needs to be seen immediately we advise you contact your family dentist.
Alternatively you can contact the Ottawa Dental Society's emergency service at 613-523-4185.
Prosthodontic / Implant emergencies
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If you are experiencing a life threatening emergency, please call 911. The Ottawa Hospital has an extensive network of medical and dental experts who will be able to help. The team will contact Dr. Hickman who can provide care on an as needed basis.
Following Surgical or Advanced Procedure:
Following all treatment we provide patients with all the necessary information relating to post-operative care relating to their procedure. If you are having issues you should start there as it provides detailed instructions for the most common types of issues that can come up. It also includes phone information to reach Dr. Sam Hickman directly in case of emergency.
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Emergencies may include:
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Lost or broken tooth
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Fractured provisional crowns
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Discomfort from removable prostheses
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For tips on how to deal with these emergencies, read more here.
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Emergencies while we're closed:
Should you have an emergency while we are closed and you feel it needs to be seen immediately we advise you contact your family dentist. Alternatively you can contact the Ottawa Dental Society's emergency service at 613-523-4185.
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Visitors to Ottawa:
Welcome to Ottawa! It is unfortunate that prosthodontic issues can come up while on holidays, but they do. Be it a loose implant component, a chipped tooth, or a broken denture, we are here to help. In most cases we provide palliative care to stabilize you enough to get you home to your current provider.
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Some Local Endodontists (root canal specialists):
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Associated Endodontics
Dr. Lisane Paquette, Dr. Andrew Gaffen, & Dr. Helena Lim
265 Carling Ave., Suite 620
Phone: (613) 238-2463
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Ottawa East Endodontics
Dr. José Line Leduc
1929 Russell Road, Suite 328
Phone: (613) 730-3636
https://www.ottawa-east-endodontics.com/
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